World Wide Travel Insurance Fees
Bank Fees, at this time, on transactions through the site will attract a fee of 3%.
Overseas Postal Charges
If you are overseas and require a hard copy to be sent to you at the overseas address a minimum fee of $15.00 + GST (10%) + Bank Fee will be charged.
Duplicate Handling Fee
If you require a duplicate copy of your document/s, or require us to resend documentation due to an incorrect address, to be sent to you a minimum fee of $10.00 +GST (10%) + Bank Fee will be charged.
A minimum Administration Charge of $50+ GST (10%) + Bank Fee applies to each policy request cancelled, or issued policy cancelled (whether inside or outside any statutory cooling off period and is a cost recovery charge for work undertaken). Maximum cancellation fee would be the commission due on the policy to us.
Policies to be replaced by a new/different policy sold by us to the client will not be charged such a fee, however the new/different policy must be applied for and issued prior to our cancelling the old policy.
Amendments/Correction to Policies
We understand we are all human, and we make mistakes. We allow a one off correction or amendment: (this may be a single or multiple item, but multiple changes need to be requested on the one email).
We reserve the right to charge an administration fee of up to $20 plus GST(10%) and Bank Fee for any chargeable fee.